Returns & Exchanges
At ABEO Footwear, we want you to feel the difference in every step; if your orthotic-infused footwear isn't a perfect fit, you can return or exchange your unworn items within 30 days of purchase.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Download and print the prepaid shipping label provided through the portal or opt for a QR code for label-free drop-off at participating locations.
Pack the Footwear
Place the unworn shoes in their original packaging, ensuring all tags are attached, and secure the box inside a shipping mailer or outer carton.
Ship and Track
Drop off your package at any authorized carrier location; once received and inspected at our warehouse, your refund or exchange will be processed within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing