Frequently Asked Questions
Everything you need to know about ABEO's premium comfort and orthotic support.
What makes ABEO footwear different from standard shoes?
ABEO footwear is engineered with built-in orthotic support tailored to your specific arch type. Our B.I.O.system technology helps align your body, reduce foot fatigue, and provide unparalleled comfort for all-day wear.
How do I determine my correct size and arch type?
We recommend using our digital foot analysis tool available on our website or visiting a retail partner. Our shoes typically fit true to size, but we offer detailed size guides for our neutral, metatarsal, and posted orthotic footbeds.
What is your return and exchange policy?
We offer a 30-day satisfaction guarantee. If you are not completely satisfied with your purchase, you can return unworn items in their original packaging for a full refund or exchange within 30 days of delivery.
How long does shipping take?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 5-7 business days, while expedited shipping options are available at checkout for faster delivery.
Are ABEO shoes suitable for medical conditions like plantar fasciitis?
Yes, many of our customers find relief from plantar fasciitis, bunions, and back pain through our specialized orthotic support. However, we always recommend consulting with a podiatrist for specific medical advice.
How should I care for my ABEO footwear?
To maintain the quality of your shoes, we recommend cleaning leather styles with a damp cloth and specialized leather conditioner. For suede or nubuck, use a soft brush. Avoid submerging orthotic footbeds in water.